The right way to reach the editorial desk, in three short notes.
The right way to reach the editorial desk: the email address, the response time, and the small list of topics the desk reads first.
The editorial desk email, the response time, and the small list of topics.
The first note: the email address. The second: the response time. The third: the small list of topics.
The editorial desk email is on the about page and on the contact page. The email is the right channel for editorial feedback, not for customer-care issues. Customer-care issues have their own page; the editorial desk does not handle payments, account access, or contest disputes.
The response time is one to three working days. The desk reads the email once a day; the desk does not read emails on weekends. Reading the response time once is the cheapest way to know when to expect a reply; the right time to follow up is after three working days, not before.